Are you guys representing Genshin Impact, Mihoyo or Hoyoverse(COGNOSPHERE) for sales?

Who are the copyright owners of contents shared on this website?

Where are these goods sourced from?

Why shop at GenshinX.com?

Why hasn't anyone responded to my email/online service?

What payment do you accept?

What countries do you deliver to?

Can I exchange the item if I accidentally purchased the wrong one?

What is the difference between Standard shipping and Express shipping?

Why delay?

When can I request a return or refund?

Are there any additional discounts available if a large quantity is being purchased?

Why is it so expensive?

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