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Sarah J. (UK)
Sarah J. (UK)@matt.chen
Found this store through an Instagram reel and decided to try it out — glad I did! Great selection of Genshin merch and the customer service is super responsive. Got my order in 10 days. Everything was exactly as described.
Chloe L. (Singapore)
Chloe L. (Singapore)@lootdropdaily
This plushie is SO CUTE 😭💕 It’s super soft, and the little hat even has her symbol embroidered on it. I sleep with it every night now lol. Came in a vacuum-sealed bag but fluffed up perfectly after opening. 10
Ethan K. (USA)
Ethan K. (USA)@gacha.in.real
Got this Genshin-themed gift box as a surprise for my sister — and WOW 😍🎉 Everything inside was so well curated: the stickers, mini poster, badge, and even the little card felt super high quality. She literally screamed when she saw the Keqing item 😂 Fast shipping to London too!
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Fully Tracked

Typically, your order goes through processing and shipping stages where we employ various methods to ensure transparency and traceability throughout this process.

Once your payment is successfully processed, we will proceed with the preparation of your order, which will be completed within 3-10 days. During this period, you can inquire about the progress of your order through email or our online customer service. Once your order is prepared and shipped, you will receive a notification email containing your tracking code and a link for tracking the logistics, enabling you to stay updated on the progress of your shipment. Of course, feel free to reach out to us at any time if you would like us to manually assist you with tracking.