This is a pre-sale item officially released by miHoYo, which requires a considerable amount of time for production and shipping. Please exercise caution when making your purchase and ensure that you thoroughly read the Pre-order Policy before placing an order.
Typically, your order goes through processing and shipping stages where we employ various methods to ensure transparency and traceability throughout this process.
Once your payment is successfully processed, we will proceed with the preparation of your order, which will be completed within 3-10 days. During this period, you can inquire about the progress of your order through email or our online customer service. Once your order is prepared and shipped, you will receive a notification email containing your tracking code and a link for tracking the logistics, enabling you to stay updated on the progress of your shipment. Of course, feel free to reach out to us at any time if you would like us to manually assist you with tracking.
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